Shipping policy

Welcome to Velyra, We are committed to providing a smooth and dependable shopping experience for all our customers.

This shipping policy applies to all orders delivered within Australia only. To ensure safe and timely delivery, we partner with trusted courier services.

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Delivery Time

Processing Time:
Orders are prepared and dispatched within 1–2 business days (Monday–Friday).

Shipping Time:
Delivery typically takes 5–10 business days (Monday–Friday), depending on your location.

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Order Cut-Off Time

Monday to Friday: 3:00 PM (AEST)
Orders placed after the cut-off time will be processed the next business day.

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Shipping Fees

We proudly offer free shipping on all orders across Australia. No minimum purchase is required.

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Tracking Information

Once your order is placed, you will receive a tracking link within 24 hours, allowing you to monitor your delivery in real time.

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Returns & Exchanges

We accept return or exchange requests within 30 days of delivery. Items must be unused, in original condition, and include all original packaging. Please contact our support team to initiate the process.